Protect your Pearl on the go. Designed exclusively for our Acaia Pearl / Pearl S, this protective carrying case is an essential for both professional and home baristas who brew on their travels or between different locations.
The minimal and fitted design provides important protection for your Pearl and Pearl Model S wherever you go, without taking up extra space. Enjoy brewing with ease and precision no matter where you are.
Please note that while the case provides protection from other objects, sudden accelerations or shocks may still damage your precision scale. Handle any luggage or bag containing sensitive scales with care.
Calibration Reminder
Scale calibration changes with variations in local gravity, surface tilt, and atmospheric conditions. Travel means that all three variables must be considered. We recommend allowing the scale to rest out of its case and in the location it will be used before calibrating and using it after travel.
*For any incomplete delivery due to missing/wrong information from customers, we are not responsible for the second shipping fee.
Flat B, 2/F, Lladro Centre, 72 Hoi Yuen Road, Kwun Tong
Refund MethodSuburban HK return center will process the refund after receiving the returned goods. The refund will be based on the payment method used when ordering.
If payment is made by credit card, we will return the refund to your card issuing bank within 3 working days. Please contact the card issuing bank to check when the refund will be deposited into your account.
If you pay with a Suburban Store gift card, the refund will be sent to you via email within 3 working days in the form of a Suburban Store gift card.
If payment is made by bank transfer or cash deposit, we will return the refund to your account bank within 8 working days.
If you have not provided your bank information, please refer to the information below. Please contact your bank to check when the refund will be deposited into your account. When the refund is successfully deposited in your bank, we will notify you by email.
Name of Account Holder:
Account Number:
Bank
Bank Code
Please note that we will only refund to local bank accounts, and the name of the bank account holder must be the same as the name of the billing contact person for the order.
If you need more information about order changes or returns, you can contact our customer service team at (852) 39545524 from Monday to Sunday, 11:30 am to 8:00 pm. Please prepare your order number.